Reference

Legal terms for your 2xko account

2xko keeps your account terms, privacy choices, cookie controls and wallet record rules for India in one legal hub, so you can read the essentials before you open…

India termsPrivacy choicesCookie controlWallet records
2xko Legal terms for your 2xko account
CONTACT PATHS

Three ways to reach legal support

If a term is unclear, ask us before you open or continue using your account.

Legal email Use the legal contact link on 2xko.asia for privacy, terms or account status questions.
Wallet record ticket For UPI, Paytm or PhonePe records, share the transaction reference shown by your app.
Account change request If your name, phone number or email needs correction, contact support from the registered…
ACCOUNT CARE

Six controls for account data

Our legal process covers what data we collect, why we keep it, who can work on it and how you can ask for changes.

Data collection

We collect account details, login data, wallet references and support messages needed to run your account and answer legal requests. We avoid asking for extra documents unless verification or dispute handling needs them.

Cookie choices

Cookies help remember session status, language choice, security signals and basic site settings. You can change browser settings, but some account checks may need cookies to keep sign-in and wallet pages working.

Account security

We use password checks, session controls and risk flags to protect account access. If an unusual login appears, we may pause account changes until you confirm the request through the registered contact route.

Record retention

Payment references, account events and support threads are kept only as long as needed for account operation, legal duties, dispute handling and security checks. Deletion requests are assessed against those obligations.

Change requests

You can ask us to correct account data that is wrong or outdated. We may request proof when a change affects wallet history, identity records or access rights tied to your account.

Policy updates

When we change terms, privacy wording or cookie handling, we place the current version on the legal page. Continued account use after a posted change means the updated wording applies.

Legal questions before you join

These answers explain how our legal wording affects your account, wallet records, privacy choices and contact rights. They are written for quick decisions before you open an account, but they do not replace the full terms. If your situation involves local law, payment disputes or account ownership, contact us with the account email and relevant reference.

Access depends on local law and is available where local law permits. You should check the rules that apply to your location before opening an account or using any wallet feature.

We keep account details, login events, wallet references, support messages and security records where needed for account operation, dispute handling, fraud checks and legal duties that may apply.

Payment app references are linked to your wallet history so we can match deposits, withdrawals, support tickets and dispute requests. We use those records for account and legal checks.

Yes. Send the request from your registered email where possible, explain what needs changing, and include proof if the change affects identity details, wallet records or account access.

We place the current wording on this legal page. If a change affects your account rights or privacy choices, the updated terms apply after they are posted here.

Cookies support sign-in, session safety, fraud checks and saved preferences. You can adjust browser settings, but some account pages may not work correctly without essential cookies.

Use the legal contact route on 2xko.asia and include your registered email, the request type and any relevant wallet or support reference. We will route it to the correct team.